How we use cookies

A cookie is a small file sent from a server to your computer when you visit a website. This file allows web applications to respond appropriately to the user for a personalised experience. Cookies do not store sensitive information including names, addresses or credit card details.

We use cookies to obtain data that allows us to tailor our website to your requirements, giving you the best possible user experience.

Many web browsers automatically accept cookies; however, users can change browser settings to decline them. If you do not accept cookies, we strive to offer support to shopping without them, however your shopping experience is likely to be different to a browser that does accept cookies.

We use cookies in the following ways:

  • To see how you use our site so we can improve
  • To make our shopping basket and checkout work
  • To determine if you are logged in to your account with us
  • To remember if you have accepted our terms and conditions

We do not use cookies to:

  • Collect personally identifiable information without your permission
  • Collect sensitive information without your permission
  • Pass any identifiable data on to third parties

To help us offer you the best service, we ask you to support us by allowing these cookies. Please see below for more information about the cookies we use.

Giving us permission to use cookies

If the settings on your software that you are using to view this website are set to accept cookies, we take this setting and your use of our website to mean that you consent to the use of cookies to enhance your experience as a user. If you do not wish to use cookies from our website you can learn how to do so below.

More About Our Cookies

Our own cookies

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Allowing you to add comments to our site

There is no way to prevent these cookies being set other than to not use our site.

List of Cookies we collect for our ecommerce system

COOKIE NAME

COOKIE DESCRIPTION

CART

The association with the customer's shopping cart.

CATEGORY_INFO

Stores the category info on the page to load pages faster.

CUSTOMER

An encrypted version of the shopper's customer ID.

CUSTOMER_AUTH

Indicates if the customer is currently logged in to the store.

CUSTOMER_INFO

An encrypted version of the shopper's customer group.

EXTERNAL_NO_CACHE

Indicates if caching is disabled or enabled.

FRONTEND

The customer's session ID.

GUEST-VIEW

Determines if guests can edit their orders.

LAST_CATEGORY

The last category visited by the shopper.

LAST_PRODUCT

The most recent product viewed by the shopper.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates if the cache can be used to store information.

PERSISTENT_SHOPPING_CART

A link to information about the shopper's cart and viewing history.

STF

Information on products the shopper has emailed to friends.

STORE

The store view or language chosen by the shopper.

USER_ALLOWED_SAVE_COOKIE

Indicates if the shopper allows cookies to be saved.

VIEWED_PRODUCT_IDS

The products recently viewed by the shopper.

WISHLIST

An encrypted list of products added to the shopper's wish list.

WISHLIST_CNT

The number of items in the shopper's wish list.

List of Google Analytics Cookies

COOKIE NAME

DESCRIPTION

_utma

Identifies shoppers and sessions.

_utmb

Determines new sessions/visits.

_utmc

Determines if the shopper is in a new session/visit.

_utmz

Saves the traffic source or campaign that explains how the shopper reached your site.

Third Party Functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

Disabling these cookies will likely break the functions offered by these third parties

Social Website Cookies

So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use:

  • Efficient Frontier - Privacy Policy (simply helps us monitor our adverts on search engines)

Advertising Cookies

Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies.

You can opt-out of almost all advertising cookies at http://optout.aboutads.info although we would prefer that you didn't as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won't see adverts, just simply that they won't be tailored to you any longer.

We use:

Remarketing Cookies

You may have noticed that occasionally after visiting a site you see more adverts from the site you visited. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. Don't worry we are unable to proactively reach out to you as the whole process is entirely anonymised.

You can turn off or opt out of these cookies at any time by visiting http://optout.aboutads.info.

Affiliate Cookies

Like many businesses, we have affiliate partners who promote our company. Cookies are required to allow us to track sales or clicks via links from these affiliate partners. These types of cookies are usually provided by affiliate network companies.

Google's Cookies

Users can opt out of Google's use of cookies by visiting the Google advertising opt-out page.

Turning Cookies Off

You can turn off cookies by changing your browser settings. Doing so however will likely limit the functionality of ours and a large proportion of the world's websites as cookies are a standard part of most modern websites.