Cookies
We use cookies to enhance your shopping experience by saving your basket, storing your password, and remembering your preferences.
How we use cookies
A cookie is a small file sent from a server to your computer when you visit a website. This file allows web applications to respond appropriately to the user for a personalised experience. Cookies do not store sensitive information including names, addresses or credit card details.
We use cookies to obtain data that allows us to tailor our website to your requirements, giving you the best possible user experience.
Many web browsers automatically accept cookies; however, users can change browser settings to decline them. If you do not accept cookies, we strive to offer support to shopping without them, however your shopping experience is likely to be different to a browser that does accept cookies.
We use cookies in the following ways:
- To see how you use our site so we can improve
- To make our shopping basket and checkout work
- To determine if you are logged in to your account with us
- To remember if you have accepted our terms and conditions
We do not use cookies to:
- Collect personally identifiable information without your permission
- Collect sensitive information without your permission
- Pass any identifiable data on to third parties
To help us offer you the best service, we ask you to support us by allowing these cookies. Please see below for more information about the cookies we use.
Giving us permission to use cookies
If the settings on your software that you are using to view this website are set to accept cookies, we take this setting and your use of our website to mean that you consent to the use of cookies to enhance your experience as a user. If you do not wish to use cookies from our website you can learn how to do so below.
More About Our Cookies
Our own cookies
We use cookies to make our website work including:
- Making our shopping basket and checkout work
- Determining if you are logged in or not
- Remembering your search settings
- Allowing you to add comments to our site
There is no way to prevent these cookies being set other than to not use our site.
List of Cookies we collect for our ecommerce system
COOKIE NAME | COOKIE DESCRIPTION |
---|---|
CART |
The association with the customer's shopping cart. |
CATEGORY_INFO |
Stores the category info on the page to load pages faster. |
CUSTOMER |
An encrypted version of the shopper's customer ID. |
CUSTOMER_AUTH |
Indicates if the customer is currently logged in to the store. |
CUSTOMER_INFO |
An encrypted version of the shopper's customer group. |
EXTERNAL_NO_CACHE |
Indicates if caching is disabled or enabled. |
FRONTEND |
The customer's session ID. |
GUEST-VIEW |
Determines if guests can edit their orders. |
LAST_CATEGORY |
The last category visited by the shopper. |
LAST_PRODUCT |
The most recent product viewed by the shopper. |
NEWMESSAGE |
Indicates whether a new message has been received. |
NO_CACHE |
Indicates if the cache can be used to store information. |
PERSISTENT_SHOPPING_CART |
A link to information about the shopper's cart and viewing history. |
STF |
Information on products the shopper has emailed to friends. |
STORE |
The store view or language chosen by the shopper. |
USER_ALLOWED_SAVE_COOKIE |
Indicates if the shopper allows cookies to be saved. |
VIEWED_PRODUCT_IDS |
The products recently viewed by the shopper. |
WISHLIST |
An encrypted list of products added to the shopper's wish list. |
WISHLIST_CNT |
The number of items in the shopper's wish list. |
List of Google Analytics Cookies
COOKIE NAME |
DESCRIPTION |
_utma |
Identifies shoppers and sessions. |
_utmb |
Determines new sessions/visits. |
_utmc |
Determines if the shopper is in a new session/visit. |
_utmz |
Saves the traffic source or campaign that explains how the shopper reached your site. |
Third Party Functions
Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:
Disabling these cookies will likely break the functions offered by these third parties
Social Website Cookies
So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.
Cookies are set by:
- Facebook - Privacy Policy
- AddThis - Privacy Policy (provides us with lots of sharing buttons all in one neat package)
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.
We use:
- Efficient Frontier - Privacy Policy (simply helps us monitor our adverts on search engines)
Advertising Cookies
Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies.
You can opt-out of almost all advertising cookies at http://optout.aboutads.info although we would prefer that you didn't as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won't see adverts, just simply that they won't be tailored to you any longer.
We use:
- DoubleClick (owned by Google)
- Criteo - Privacy Policy
Remarketing Cookies
You may have noticed that occasionally after visiting a site you see more adverts from the site you visited. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. Don't worry we are unable to proactively reach out to you as the whole process is entirely anonymised.
You can turn off or opt out of these cookies at any time by visiting http://optout.aboutads.info.
Affiliate Cookies
Like many businesses, we have affiliate partners who promote our company. Cookies are required to allow us to track sales or clicks via links from these affiliate partners. These types of cookies are usually provided by affiliate network companies.
Google's Cookies
Users can opt out of Google's use of cookies by visiting the Google advertising opt-out page.
Turning Cookies Off
You can turn off cookies by changing your browser settings. Doing so however will likely limit the functionality of ours and a large proportion of the world's websites as cookies are a standard part of most modern websites.